Privacy Policy

Effective Date: 15-Nov-2023
Last Updated: 06-Dec-2024

Introduction and Summary

We want to make it easy for you to understand what information we collect from you, what we do with it, and how you can request access to this information.

We believe this is a best practice to maintain transparency and trust with our website visitors and clients, and it just so happens that this complies with the laws of many countries around the world, too. If you have questions about this policy, you can contact us at [email protected].

We collect as little information from you as possible for a specific and identifiable purpose, and then we commit to using this information only in the way we have specified. When you visit this site, you are agreeing to this Privacy Policy, the collection of information identified in this policy, and you always have the ability to opt out.

What Personal Information We Collect and When

We collect information so that we can make our products and services better tailored to the people who visit our site and do business with us. We collect this information to (i) deliver products and services purchased from us by you or a sponsoring third-party approved by you, (ii) to invite you to subscribe to one or more informational or promotional email lists, and (iii) to occasionally notify you about our product or service offerings that you may be interested in, where you have given us consent to do so. We may collect, store, or use the following types of personal information:

User-provided Information:

In the process of interacting with us via phone, video conferencing software, email, usage of our website, engagement with us on social media platforms, usage of our products, participation in our events, or usage of our services, you may explicitly or implicitly provide Personal Data that may be collected, stored, and used, including but not limited to: name, email address, social media handles, mailing address, phone numbers, demographic information, questionnaire responses, assessment results, payment information, or timezone preferences.

Third-party Provided Information:

Third-party web-site extensions, software applications, and other suppliers we employ in conducting business may collect personal information about you that may also be shared with us. This may include information user-provided information you provided them similar to that mentioned in the previous paragraph, as well as other information gathered automatically by the technologies involved about you, your accesses of our systems, or the system from which you accessed those technologies including, but not limited to: Internet Protocol (IP) address, device type (e.g. computer, tablet, phone), operating system name and version, web browser application name and version, websites from which you reach our systems, the date and time of your accesses, the pages you accessed, any website features with which you interacted, your Internet Service Provider (ISP), or your geographical area.

Your Privacy Controls

We use third-party services on our websites to assist in communicating or interacting with the public, including social media services, widgets, apps, pixels, and plugins, as further identified below. These services may distinguish or trace your identity through, for example, persistent, multi-session cookies.

You can configure your browser to delete cookies or disable them. In general, we do not collect or disseminate information collected by these services. When interacting with these third parties, their privacy policies apply. As of the time of this writing, we use:

Google Analytics: Specifically, Google Analytics collects data about visitors to the Site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.
MonsterInsights. More information is available here.
Jetpack. More information is available here.
Zoho One all-in-one business software suite. More information is available here.
Stripe. More information is available at the Stripe Privacy Center.
Calendly. More information is available here.
Zoom. More information is available here.
Google Workspace. More information is available here.

Our Cookie Policy (https://charlesfielder.com/cookie-policy) details cookies used by our Site. Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your user name, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website’s computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. See also more information on how to change cookies settings in popular desktop browsers.

This site uses single and multi-session cookies to enhance the visitor experience. Use the link above to opt out.
This site does not sell or share its e-mail list for use by third parties.

If you choose to opt out of some or all our data collection, you may not be able to access all features of this website or our services.

Keeping Your Information Secure

We store personal information with third parties that use industry standard practices for data security.

Your Rights to Your Information

You own your personal information and have rights to it. For example, you have the rights to:

Withdraw your consent for us to market our products and services to you and otherwise use the personal information you have provided to us. Withdrawing consent is easy. Simply click “unsubscribe” in our e-mail footers, or send an e-mail request from the address you wish to remove to [email protected] using “Unsubscribe” as the subject.
Request a copy of the information we have about you;
Be forgotten (that is, have your data deleted and/or ask us to stop using your information for any purpose);
Correct inaccurate information we have about you (including notifying other service providers we use, and who hold your personal information for us, of those changes as well);
Object to direct marketing and profiling (for example, we will remove you from our e-mail list and from any list we have uploaded for the purposes of creating custom or retargeted audiences). We also encourage you to disable data collection services on your browser;
Make complaints about the use of your data to regulatory authorities.

We will comply with these requests within 30 days.

Please note that we have no control over how data you provided to other vendors is handled in their systems or policies. Please refer to a list of vendors below with links to their privacy policies:

Genos International. More information available here.
Birkman International. More information available here.
Gallup, Inc. More information available here.

Compliance

We make commercially reasonable efforts to work with data controllers (like our e-mail provider) who guarantee compliance with privacy laws like the European Union’s General Data Protection Regulation.

We store your personal information only for as long as it is needed to use it for the reasons you have consented to.

Occasionally we will revise this policy and will use your contact information to notify you of these changes if they reduce your privacy rights in any way.

Our data protection officer is Charles Fielder, [email protected].